Privacy Policy

Last updated: 7 Aug 2026

EpicPinch ("EpicPinch," "we," "us," or "our") operates epicpinch.com (the "Platform"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our Platform. By using EpicPinch, you agree to the practices described in this policy.

1. Information We Collect

a) Information you provide directly

  • Name, email address, phone number/WhatsApp number, and similar contact details, if you sign up, subscribe to updates, or contact us.
  • Any information you submit through forms, feedback, or support requests.
  • Account details, if the Platform offers account creation (e.g., login credentials, study preferences, exam interests).

b) Information collected automatically

  • Usage data such as pages visited, time spent, links clicked, and device/browser type, collected through tools like Google Tag Manager and analytics services.
  • Cookies and similar tracking technologies (see Section 5).
  • Technical data such as IP address, general location (city/region level), and device information.

c) Information from third parties

  • If you interact with us via WhatsApp broadcast lists or similar channels, we may receive your contact information through that platform, consistent with its own privacy terms.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve the Platform's content, features, and practice tools.
  • Send you exam updates, study material, and relevant announcements (via email, WhatsApp, or similar channels), where you've opted in.
  • Respond to your questions, feedback, or support requests.
  • Understand how students use the Platform, so we can improve exam coverage and content quality.
  • Detect and prevent misuse, fraud, or security issues.
  • Comply with applicable legal obligations.

We do not sell your personal information to third parties.

3. Legal Basis for Processing

We process your information based on: your consent (e.g., when you opt in to WhatsApp/email updates), our legitimate interest in operating and improving an educational platform, and compliance with legal obligations where applicable.

4. Sharing of Information

We may share your information with:

  • Service providers who help us operate the Platform, such as hosting providers, analytics tools (e.g., Google Tag Manager/Analytics), caching/CDN services, and — if applicable in the future — payment processors (e.g., Razorpay).
  • Legal authorities, if required to comply with a legal obligation, court order, or to protect our rights, safety, or property.
  • Business transfers, if EpicPinch is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality obligations.

We do not share your personal information with third parties for their own marketing purposes without your consent.

5. Cookies and Tracking Technologies

EpicPinch uses cookies and similar technologies to:

  • Remember your preferences and improve your browsing experience.
  • Analyze site traffic and usage patterns (via tools such as Google Tag Manager).
  • Support caching technologies (such as Varnish) that help the Platform load faster.

You can control or disable cookies through your browser settings; note that some Platform features may not function properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time (see Section 9).

8. Children's Privacy

EpicPinch is intended to support students, including those under 18, typically with the involvement of a parent or guardian. We do not knowingly collect more personal information from minors than is necessary to provide our educational services. Parents or guardians who believe their child has provided us with personal information without appropriate consent may contact us to request its removal.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for communications at any time (e.g., unsubscribe from WhatsApp/email updates).

To exercise any of these rights, contact us using the details in Section 12.

10. Third-Party Links

The Platform may link to third-party websites, including official government exam portals. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will update the "Last updated" date at the top of this page when changes are made. Continued use of the Platform after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: epicpinch.co@gmail.com Website: epicpinch.com